Terms and Conditions

1. Introduction and Scope

These Terms and Conditions govern the use of the website and all purchases made through it.

By placing an order, the customer confirms that they have read, understood, and agreed to these Terms and Conditions.

These terms are established in accordance with the Competition and Consumer Act 2010 (Cth), Schedule 2 – Australian Consumer Law (ACL) and apply to all transactions conducted within Australia.

2. Eligibility and Use of the Website

By using the website, users confirm that they are at least 18 years old or have legal capacity to enter into binding contracts under Australian law.

Users agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

We reserve the right to suspend or terminate access to the website in cases of misuse, fraudulent activity, or violation of these terms.

3. Product Information and Availability

Product descriptions and images are provided for informational purposes only.

We make reasonable efforts to ensure accuracy; however, minor variations may occur.

All products are subject to availability. If a product becomes unavailable after an order is placed, the customer will be notified and offered a suitable resolution.

4. Pricing and Payment

All prices displayed on the website are in euros (€) and include applicable taxes in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

For orders under €135, a shipping fee of €9 applies. Orders of €135 or more qualify for free delivery within Australia.

Full payment is required at the time of order confirmation.

Payments are processed securely in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

5. Orders and Acceptance

All orders placed on the website are subject to acceptance.

An order is considered accepted once payment has been successfully processed and a confirmation email has been sent.

We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or other exceptional circumstances.

6. Contact Information

Address: 1-23-3-1 KUZUHARA, NEYAGAWA-SHI, OSAKA 572-0075, JAPAN
Email: support@homihaus.com
Phone: +81 (709) 355 86 09
Customer Service Hours: Monday to Friday, 10:10 AM – 3:10 PM (AEST, excluding Australian public holidays)